tj maxx return policy broken item

i would not want my children playing with their children. I will not take any drugs back at all. Bringing your items back with receipts is rarely going to trigger any kind of red flags but bringing a ton of items back without a receipt is going to trigger you on TJ Maxxs radar after so many times. And everything that has been said on this blog regarding understaffed, underpaid, uncleanliness is absolutely true for my store. What truely infuriates me is that they will ask you to do this when there is 10 ppl in line at customer service and you are the only person ringing there. But I shopped there 3 times each week faithfully. I knew that they could take it back without the receipt and issue store credit. TJ Maxx has become an corrupt inside theft ring from the top management on down. When you return to T.J. Maxx, you dont need to provide a receipt, but if you lose it, you will not be able to get it reimbursed. you were very obviously raised wrong. It's easier." From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing themDoNotPay can do it all. Bottom line, I feel like its up to the company how they handle situations.. They have taken the purse off with the tag and didnt show me on the computer that the code or number didnt add up. We want to be proud of our store when our customers enter. Maybe others will stop forward in my area with stories If they are experiencing this to? Well, weve got you covered. WebReturns and Refunds - Customer Services - TK Maxx UK Free Click & Collect over 50 Free Standard Delivery over 100 Home Returns and Refunds - Customer Services In-store returns are returned instantly, while mail-in returns are refunded within ten business days. WebThe TJ Maxx return policy states that customers can return items within 30 days from the date of purchase. The people at the store I usually frequent are mostly nice with a few people that are not so nice - but it makes more sense now with all the pressure that is put on them and the low pay - which I think is horribly unfair. However, TJ Maxx will accept returns in exchange for store You can return items after the 30-day timeframe but you will only get store credit for it and you cannot return it without a receipt. "If you have a return but you don't have a receipt, you can return it for in-store creditas long as you have the tag and a valid ID," says former T.J.Maxx employee Darcy Gerhart on TikTok. And if we ask that customer to leaveWe get written up for it. If something has a store credit, you must return it with the original receipt. Me I just enforce what corp. says and if they(corp) doesn't like it then they need to walk in our shoes for a day or month and see what we have to put up with. Although T.J. Maxx does its best to make shopping joyful for everyone, folks occasionally take advantage of their liberal return policy. The average associate believes the company does not give a ### about them ? you drop clothes on the floor and dont pick them up. This will surely increase the credibility of your complaint. Yes. It wasnt there. You can also get them by calling the store and requesting one. The T.J.Maxx Return Policy Explained in Detail. Seems like they need more people like you working in this area! When you reach the shop, ask the store clerk to assist you with the return. away from a group of people with no manners, no consideration, no proper education or upbringing, no understanding of the mess they leave behind them and no idea how loathsome they are. For more information, please see our I say let corp. fire me for doing what the say the rules are. Due to this policy, if someone purchased the identical item at Marshalls or HomeGoods, they will not be accepted for return at other locations other than the ones purchased (Marshalls). think they are? Loss Prevention This comment was posted by a verified customer. 10% off is maximum. Every I've talked to tell me it was my responsibility to get my health insurance papers. I know all the crooks at least by face and many by name. I often mention this to the rude staff and management that they will reap what they so because they will soon be out of a job, and sure enough, within weeks if not months, those same rude salespeople have sorry looks on their faces as we are buying their merchandise for pennies on the dollar, and they have big yellow 'everything must go" banners across to front of their stores. Don't test the makeup. It is best to use the Store Locator and enter your ZIP code to find the nearest one. I will never shop at the location in Glen Burnie again however. I think the company should be more firm on returning merchandise that's not ours, even if it is just $5. Right when i went on medical leave i contacted my HR and they reassured me that i wasent going to have any problems with mu insurance because my DR had filled out all the necessary paper work. We all know who our thieves are and we don't take their merchandise back.. we make them take it back to where they stole it from. Your not REALLY in control, like you want to be. There are affiliate links, so if you do decide to use any of them, Ill earn a small commission. It is only Coach Outlet that charges for mail returns. 7. why? Being a discount outlet means that there are certain things that you just cant do as a business and remain viable, at least not for long. You should log on to your account and go to your list of orders. There is no magical machine that gives the cheapest price on everything. The answer is no. Worn clothes, stuff from other stores. More posts you may like r/Ulta Join 2 yr. ago What will Ulta do about spilled products? I had one situation that did really upset me. I carefully opened the plastic sleeve as I got home and I immediately smelled melted/burned plastic. That's the way I feel about that. To be clear, some things are not refundable. Suppose you want to return an item you recently purchased online at TJmaxx.com, Good News! I went to Evansville Indianas TJMaxx April 16, 2022. Large conglomerates (Multi-billion dollar in the case of TJX NASDAQ trading at around $78 per share) have loss prevention peeps who don't chase down shoplifters to arrest them; that's not their role. Today, the bracelet broke and Ive seen parts of the necklace start to come apart too. T.J. Maxx is a great place to shop because it doesnt take returns. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The use of the comma in the second sentence is incorrect. Because this policy is so generous, you will not be able to receive cashback into your account but rather a goods credit. Other items that are not accepted for a refund from Home Goods include but may not be limited to: Items that cost more than $1000 Handbags that cost more than $499 Open beauty products Long occasion gowns Used Items Broken Items Web431 reviews for TJ Maxx, 3.3 stars: 'Purchased some bed pillows the person I purchased then for did not want them. This review was chosen algorithmically as the most valued customer feedback. One of the managers their sent all my HEALTH INSURANCE papers to the wrong address. We are allowing people who commit fraud to keep committing fraud because we fear them complaining to corporate. Management is too cheap to pay for cleaning supplies. 5. I am a TJX employee (cashier) in RI, and we get the same amount of filthy, messy, rude pigs who think they are better than everyone and destroy the store and expect us to clean up after them. Someone please, any advice? opening, playing with and destroying toys and books. As mentioned above, you will only receive a gift card that is preloaded with the value of the item that you return to TJ Maxx. I love this company but I would never refer anyone to this one store location. Save my name, email, and website in this browser for the next time I comment. You can return an item for the purchase price, even if you have received a gift receipt. Lindsey is also the head writer and Co-founder of Rvandplaya.com. I am also a Tj maxx employee in Washington state for 3 years and I have never dealt with a STORE manager that treats you so unfairly and I am not one to complain. Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. TJ Maxx does not store any type of receipt information at all. Anyway, I taped up the bottom of the box where I opened it and it's not that obvious unless you really inspect it. We have none and all the shopplifters know it. The results of these measures are an expected delay in return processing and a slower response from the customer service. (Secrets Youll Never Imagine!). T.J. in exchange. The return label is already there to use when returning your product. Yes, you can go back something purchased at a HomeGoods to a TJ Maxx. 10% is the highest we go until the next mark down and even if we try to explain it nicely to the customers, we still end up receiving a bad attitude. TJMaxx has a problem in Evansville, Indiana if this is going on. I have noticed that some of the younger hires are not aware of what they are selling and it would be good if they did get some training or were allowed time during their work time to roam about and see what is being sold to learn the different brands. Ha ha ha. There are those who are very nice but we associates mainly deal with pompous ###s who demand having it their way. I just asked for a transfer because of school, its been three weeks since I made this move, and I asked to start work at this new store a week after I got there. What Is the T.J. Maxx Return Policy for Items Purchased Online? Customers who purchased with a check, for example, will have to wait ten days for the refund to be processed from the point of issuance. We once had a mom in our store let their kid carry around an chew on a 10 pound 30 dollar Hershey's bar and then hand it to us slobered on! However, I need to defend the LP department. It was ridiculous as I spend so much money at these stores. And stop telling your friends and family to come in for the "hook up" when the manager leaves. Correction: December 21, 2022 An earlier version of this story used an image of a Coach retail store which suggested that Coach charged for mail returns company-wide. They will not be returned, but they can be used to credit merchandise on a TJ Maxx gift certificate. return i work at tjmaxx also. I HATE customers that stay after we are closed! I expected this to be done. TJ Maxx doesnt place a limitation on how many times you can return an item. Make sure to check your product before you send it back, Item exchanges are not available for this purchase method, T.J.Maxx allows returns of merchandise that appears as new within 30 days of purchase, Receipts will speed up the returns process, but T.J.Maxx may still require your signature, Youll need to provide a valid ID and your signature if you dont have a receipt, Use the shipping label included in the receipt for a $9.99 deduction on shipping fees, Drop the package off at the shipping carrier stated on the return label, Make sure to add the receipt or a printed shipping email to the package as proof of purchase, Describe the item, purchase details, and the reason why you wish to return it. T.J.Maxx return policies are especially confusing because they differ significantly based on where you buy the products. I am convinced that this attitude towards the employees starts at the very top. Upper management and Corporate have no idea what [censor] they are! Yes, I believe customers are right to a fault . The overriding focus is always on THEFT. I work in Indiana somewhere and the assistant of my store. I too work in a discount store and don't just take anything back. The item cannot be returned for credit if it does not have a T.J. Maxx label. I purchased two that were supposed to be Platinum, however they were not they stated silver on the tags. They even tell us to notify them when Ricky or his group come into the store. Often times RARELY do our management encourage us to reach out to the customers. So I too have simply resorted to fake scanning the item into the scanner and then turning around and telling the customer the item is not marked down. The official TJ Maxx return policy is 30 days for in-store returns and 40 days for online returns. They get the lic. Everything is fine, my former manager put in the transfer, but now it seems like this new store will not put me on the schedule, I am a college student, and my expenses are building up, everytime I call to speak to the manager that makes the schedule she is never available. I was returning a few items, all with receipts and tags at a different store than where they were purchased and I was unlucky enough to get a college girl with a vacation job at TJMaxx. I am not an expert at anything besides what I learned my self, TJ Maxx employees are not trained to give you information about anything in the store. I love fashion so much that I would have loved to do this and the next time I go there, I will ask her about my resume if I run into her or, better yet, I will ask the male manager who seems very nice to customers. Do you know what TJ Maxx return policy after 30 days is? Why do I have to get screamed at by crooks when my manager will come and say "just take it back". Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. More profitable stores We aim to help customers find the answers the need when it comes to retail. If you want to learn more about doing a return with no receipt at TJ Maxx, keep reading for more useful information and tips! i am a csc, and let me tell you, i will refuse a return if i see fit, and i will tell my cashiers to do the same. WebReturns By Mail: Our return policies are always subject to local, state and federal restrictions. Even if you are able to win over the supervisor and get your return, you will still get the same value in return that you would have if you returned it inside the 30-day window, without a receipt. T.J. Maxx, Marshalls, and HomeGoods are part of the TJX Companies family. However, most regular customers asking for a return without a receipt in store will not be offered an exchange, because its usually a problem. if it is washed or worn i will not return it. I liked your "exposures". Now from one day to another i find out that my HEALTH INSURANCE is cancelled. Companies including TJ Maxx, Best Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US. Home - TJ Maxx - Can You Return TJ Maxx To Marshalls. She is a complete ###! Then the legal system takes over. If a company doesn't offer free returns, chances are customers will be put off. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. I was a coordinator for Marshalls and was repeatedly harassed by management for 2 year before quitting. Washing the item will destroy the tags and put a permanent mark on it, making it a no-no for TJ Maxx. Contect us here. Our team of dedicated advocates aims to help customers find answers to their questions. T.J.Maxx has a generous return policyand if you don't know about it, you're simply losing money. WebIf you wish to cancel the transaction you may return any item that you purchased at any TJ MAXx store within 30 days from the date of purchase without a receipt to the store where the item was purchased. I never receI'ved a notice from my health insurance telling me that it was going to be cancelled because HR sent all my paper work to my work TJ MAXX! Tried to return them, and rude customer rep at cashier stated "no,cant return them, purchased and it states as is on the pillows." Its causing me allot of stress and headaches and money. If you wish to cancel the transaction you may return any item that you purchased at any TJ MAXx store within 30 days from the date of purchase without a receipt to the store where the item was purchased. I live in a completely different state and we have the same problems. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! To return an item by mail, follow the instructions: Whether youre returning an item to Costco, Sephora, or T.J.Maxx, the processing is always the fastest in their respective stores. But adding fees for online returns could risk alienating customers, the report says. Sign up for DoNotPay to make the whole ordeal a lot easier. Especially my store manager! how dare you treat merchandise that DOES NOT BELONG TO YOU like trash.

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