conservice utility lawsuit

When a tenant contests a bill, or merely asks for clarification on certain amounts, however, Conservice uniformly and systematically refuses to provide a transparent accounting of the basis for their bill, often citing purported contractual, confidentiality, or privacy concerns, the filing alleges. /Type /Catalog Then in addition to that my bill during the ice storm of December my usage shot up almost 10x for a period of 3 days and my bill was $350 for the month of December 2023. This has caused me to be late on my rent and pay a late fee due to me not paying on time trying to resolve this issue. Landlords are required to register the amount theyre charging, including any shared utilities costs, and if the amount exceeds the citys rent cap the landlords are liable to the tenant for excess rent. endstream /Parent 5 0 R /W 3 /C 23 0 R My bill has gone from $85 to now $106.. totally agree with this what a scam. I live alone and Conservice decided to overcharge me on my water/sewage bill. Conservice LLC was founded in 2000. Conservice is the nation's largest, most trusted utility management & billing services company. The law also dictates that landlords and their billing agents must act transparently with respect to billing practices, including by providing within seven days of demand the most recent master-metered water and electric bills, the case adds. 52 0 R 53 0 R 54 0 R 55 0 R 56 0 R] Click on the button with an arrow pointing down to download the bill. 750 South Gateway Drive Actual Bill: West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This "company" needs to be put out of business. Something went wrong. endobj Let's Connect . This comment was posted by a verified customer. When her lease term was up, it automatically turned month to month under a new property manager. I am trying to get people together for a class action lawsuit please email me at [email protected]. Click Accept if you consent. Working at Conservice is an opportunity to accelerate your career growth while helping to bring new . The settlement benefits individuals who received a bill from Conservice concerning a Maryland residence where the bill included a service fee between Dec. 8, 2017, and Sept. 2, 2022. Other people in my building pay $15 for water and my bill floats around $60. I have complained multiple times about them to my building manager, and to them in person and no one has done anything. I am looking into starting a lawsuit email [email protected]. Conservice, LLC is facing a class action lawsuit after a couple of San Diego tenants alleged the company isn't being transparent about its utility charges. We DO NOT remove reports. . When I first moved in I opened up a Gas account in my name. In a fervent Jan. 18 email to her landlord, Morse explained she didnt understand these new water bills, and that hers was one of the few units in the building without a washer and dryer. Others in my student complex has a huge charge as well. Corporate Advocacy Business Remediation and Customer Satisfaction Program. They offer superior customer service, a premium web portal and reporting, and the industry's foremost legal team. This made my bill higher than normal. /AP 11 0 R I was never told that Convservice could go back several months and then put it all on my bill. Logan Utah, Spamhaus.org Steve linford Rob schultz Thomas Morrison Spamhaus.org hacking ip space owner and competitor France, Conservice Conservice Utility Management and Billing Despite two written letters from my Utility company, refuse to remove fees, fees for nothing Logan Utah, dnidomainbroker.com - 303-800-0310 - Domain Names International, LLC - domainnamesinternational.net DBA InTrust DomainsWORLDLINKSLOGISTICS.COMAlexanderalexGEYCOR.COMor-mls.comALESSANDROGENOVESE. stream 243 complaints closed in the last 12 months. /Parent 5 0 R >> As part of its services, Conservice collects and reviews all utility bills, aggregates them, and then issues monthly invoices to collect money from its clients tenants, ostensibly on a basis proportional to their utilities usage, the suit relays. /K 25 0 R Ive emailed them over and over and they can never give a clear answer and as of today their website is even down! 7 0 obj << stream California has a statewide rent cap that allows landlords to raise rent by no more than ten percent per year. >> /Matrix [1 0 0 1 0 0] >> Both services purport to bill tenants for water, sewer, and garbage removal, based on an "allocation factor" formula that assigns "allocation factors" to individual units. They are flat out crooks! Teresa Morse in November of 2022 received a $137 water and sewer bill from Conservice, LLC, even though her lease said she wasnt responsible for those water and sewer costs. I don't know what else to do. Attorneys for Conservice, LLC didnt respond to a request for comment. Please donate or sponsor VOSD today. Discover the best electricity rates. CONService is wrong and one day will pay. 443 total complaints in the last 3 years. I am definitely interested in being part of a class action law suit. Copyright 1997-2023 Ripoff Report. 5 0 obj 24 0 obj In Morses case, the building shed lived in for years sold to another company. On 28th I call them to check how much I need to pay for February. Theyll have eight or nine applicants who want a unit presented as a take it or leave it kind of thing theyre not really negotiable from the perspective of a tenant.. Box 230600 N. Jackson Street, Suite 205Media, PA [email protected]. << /Length 90 Before you make the decision to purchase a property, let us perform an in-depth utility cost analysis. They just tried telling my apartment manager the meter was reading correctly for November, when it wasn't until November 22 that it was discovered the meter was incorrectly reading 5 gallons for every 1 gallon used! I am. Its vital we tread lightly and approach this conservatively as we unlock this revenue., Conservice, LLC is facing a class action lawsuit after a couple of San Diego tenants alleged the company isnt being transparent about its utility charges. Copyright 1997-2023, Ripoff Report. endobj Why Ripoff Report will not release author information! What a scam. Logan Utah, American Homes 4 Rent thieves, dishonest, scam, horrible property management Charlotte Nationwide, Conservice Utilities scam Mesa arizona Logan, Utah, Conservice Conservice Shawn committed fraud Logan Utah, Conservice utility management & billing I pay for trash &water/sewer under the rent.Each month the charges change ! What is the issue? /Type /Pages No explanation on what the association fee is for and not even communication that it would now be added to my bill. I live alone, but because I live in a two bedroom I pay more. Second time calling we were told our meter has been broken since they had taken over and they simply decided to charge us 80 gallons a day usage as they claim this is an average across our community. Is anyone on this post from Vegas? This browser does not support PDFs. /AA 10 0 R endobj Same FRAUD is now for my new Lease. endobj Rent-controlled cities in California are increasingly putting restrictions around third-party utility billing. A proposed class action alleges Conservice has violated California law by failing to allow renters to view upon request the formulas it uses to calculate their pro rata, or proportional, share of master-metered utilities and other property-wide charges. /JS (AFNumber_Format\(2, 0, 0, 0, "", true\);) Voice of San Diego is a 501(c)(3) nonprofit organization. BUENAS TARDES SOMOS DE PENNSYIVANIA ; BETHLEHEM TOWNHOMES II, NUESTRO ADMINISTRADORA ES BRENDA COLON. Resident bills sent YTD. ?rs this is not okay and Im being ripped off on my first month in my second month theyre adding on charges from the previous 2-3 months?! As this eviction moratorium is ending were having to include our utilities. Who's crazy enough to start this website? /DA (/Helv 0 Tf 0 g ) Conservice provides a service that pays customers' bills. 16 0 obj /Filter /FlateDecode They do not tell you about all of the hidden fees. I was gone for two weeks during the $258.00 month so I know they are screwing me. /S /JavaScript )}BRYb7PZ+'i$29sp+ "%YQ18k~ICkf,B\_aB2B W Article Type: Lawsuit Topic: Consumer Most Recent Case Event Conservice Refusal to Provide Billing Information California Complaint /Count 15 << Conservice has been raising my base water charge without notice or reason for months. Are you at Courts at Fair Lakes? Final approval was granted for this class action settlement on Dec. 9, 2022. << Please review our Affiliate Link Disclosure for more information. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The cost of water hasnt gone up so Im not sure why this company which only provides water measurement tools/utility bill splitting/management has so much control. Make sure youre compliant with all regulations. /Resources 36 0 R However, this can result in some functions no longer being available. 26 0 obj Then I got the conservice bill. Arbitrary late fees and due dates. THIS ERROR HAS EXISTED SINCE 5/20/21 Starting August of 2022 ( 6 consecutive months to-date ), I've seen both my sewer and water bill from Conservice Utility more than QUADRUPLED! << Consumers love to do business with someone that can admit mistakes and state how they made improvements. Submit a complaint and get your issue resolved. BBB is here to help. We have ratio billing, however, there are multiple units with habitants not on a lease (moved in with partner, etc), and their share is now disproportionate. I live in student housing and have had overage fees that make no sense for the past two months. might i add to how much were never home and conservative about everything my energy bill has never been more than 40$ a month, so how the hell is sewer more than that? When a maintenance guy came and checked the meter, he confirmed that the meter was reading and charging me 5 gallons for every gallon I used! /Metadata 8 0 R >> /Tabs /R These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges . If you dont qualify for this settlement, check out our database of other open class action settlements you may be eligible for. Total $1,254.94 (5740.00 is for total usage since meter was installed in 2020. This "CONservice" company is straight ridiculous! The final approval hearing for the settlement is scheduled for Jan. 11, 2023. Y ESTAMOS PREOCUPADOS POR EL BIIL QUE NOS REFLEJO EN MARZO..MUCHOS RESIDENTE NO SABEN MUCHO INGLES..NI COMPUTADORA..ME ALLEGUE A USTEDES, QUIEN NOS PUEDA AYUDAR YA QUE LA ADMINISTRACION ESTAN BIEN OOCUPADOS POR ESTA PANDEMIA..ESTE ES MI NUMERO (484) 456 =0659 ..RES ;1295 LIVINGSTON STREET APT D BETHLEHEM, PA..18017 QUEREMOS RESPUESTA DE LA SITUACIONGRACIASDIOS LE BENDIGA Hola, If you make a purchase using Do I contact the better business bureau if I can not get this resolved? Just moved to an apartment in Henderson NV. I asked them why they had never told me about this - it;s been well over a year - they said they have nothing to do with it. >> I did not pay the bill right away because I knew the charges were incorrect. International Association of Better Business Bureaus. Still my bill is 120$ for Water, Sewer and Trash. << In a February email, Richard Clabo of SRM Urban informed tenants that their utility costs were divided based on occupancy and square footage of each apartment. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Individuals who received a bill from Conservice concerning a Maryland residence where the bill included a service fee between Dec. 8, 2017, and Sept. 2, 2022. >> /Subtype /Form Terms and Conditions. Something fishy here. Defendant (s) Conservice, Inc. Law (s) State (s) Florida New to ClassAction.org? On 12/05/2017 Utility Smart L L C filed an Other lawsuit against Conservice L L C. This case was filed in Maricopa County Superior Courts, Central Court Building located in Maricopa, Arizona. /Type /Metadata They need to put down. /Encoding 15 0 R They said i need to put the utility bill in my name. Case Summary. They start low and consistently increase so likelihood of noticing is low. Since then our bill has almost doubled. such links, we may receive a commission, but it will not result in any additional charges to you. However, I noticed that I was charged two separate charges for water and two separate charges for sewer. >> >> >> Ive talked with management and with Conservice about this and they both are sending me back and forth. Corporate Headquarters 750 South Gateway Drive River Heights, UT 84321. Terrible customer service. I am 83 yrs old and on fixed income. I am also looking into starting a lawsuit against security properties residential for deception etc. endobj /Length 10 The trash is $27/ month with more than 100 residents. ENERGY STAR award winners lead their industries in the production, sale, and adoption of energy-efficient products, homes, buildings, services, and strategies. Your email address will not be published. This is obvious that something happened with the meter. Conservice Utility Management & Billing - fraud and scam Conservice Utility Management & Billing - extra fee for using credit card to pay bill Resolved Conservice Utility Management & Billing - Gas and sewer bill! /Rotate 0 Plus they never want to explain my bill! $50-60.00/month, to $225.00. EMC 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Correction.. bill started out at $72 a month. Read our Newswire Disclaimer. Landlords cant profit or charge more than the utilities cost under California law, other than passing along any fees they might pay a third-party company to handle billing. /Kids [57 0 R 58 0 R 59 0 R] But the company refused to provide a copy of the property owners San Diego Gas and Electric bill, citing confidentiality. Yes I am having huge issues with ConService in Austin. Conservice says Empty your pocket Constantly getting bill of 150$ everymonth, whether you are there or not. This company has stressed me out so bad. I am willing to be added to that class action. << >> Both Defendants YES and CONSERVICE offer near-identical services to landlords. I want in too! The Utah-based company markets itself as one of the nation's "largest most trusted utility management and billing services." WTF!? 21 0 obj I am conducting investigation and if they refuse to disclose how I am being billed I am going to start the class action lawsuit. Connect with Conservice Save time and money by allowing us to manage your utilities. Please refresh the page and/or try again. They did not respond with anything. You have individuals who are willing to help. As a matter of policy, BBB does not endorse any product, service or business. There are two people in our dwelling and this is much too high of an approximate. Hi, I also live in NV and is having the same problem. 18 0 obj /Kids [64 0 R 14 0 R] /Q 1 Ms Miranda Payments will vary depending on the number of claims filed with the settlement. Before commenting, please review our comment policy. my husband and i are literally only home to sleep, shower & eat. stream /Count 1 Sign up for ClassAction.orgs free weekly newsletter here. River Heights, UT 84321, P: document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement $102.44 Plus $1,254.94 8 0 obj The ********** Rep transferred me to Conservice in order for them to explain and to discuss the issue. We'll guide you through the. that reports on class action lawsuits, class action settlements, Says we need to pay $250 for CONservice come out and check the meter etc they only cover that cost if something is actually wrong which Im guessing its not since maintenance has checked I think these people are just CONNING people out of money and its like complaining does nothing, Total rip off total rip off. He explained that they received the water bills late from the water company and this is why they are billing late. How to we get this together? Didn't see that coming nor have I budgeted for it. 27 0 obj Please email me at [email protected] By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. If you have time please message [email protected]. >> Top Class Actions is a legal news source 1 0 obj Conservice Utility Management & Billing - Overcharging on the monkey statement bills. I do agree as I see the utility bill is growing every month now, more specifically charge on the sewer doubles up every month. The alternative billing approach is supposed to fairly allocate those costs, said attorney John List during an online panel last year on the legal aspects of ratio utility billing. Conservice hasn't admitted any wrongdoing but agreed to a $2.5 million class action settlement to resolve these allegations. I have been charged for them reading the meter "incorrectly" for months. 435-729-3303. /Kids [60 0 R 61 0 R 62 0 R] >> They sent me a double bill for my electric, gas, sewer, trash, and water. Vista del Valle facility forced me to sign a Lease on 27th January last year. << I am absolutely sick of them overcharging and blaming the homeowner. Our proprietary software platform combined with expert people delivers unmatched data quality and guarantees your bills are paid on time and accurately. Last Updated on November 7, 2022 8:41 AM. The Utah-based company markets itself as one of the nation's "largest most trusted utility management and billing services." Internet, HEATHRIDER iCON SERVICE.COM bought a new recumbat bike. endobj /Count 3 This is in the brand new complexes being built at the Society. 30.145 4.957 Td Conservice is not a debt-collection agency. Estimated amount consumers saved since 1997: $15,590,010,907. /TimesNewRoman 40 0 R Brews & News: Voice of San Diego Live Podcasts, Border Report: Cross-Border Truckers Brace for Californias New Environmental Rules, Escondidos Budget Deficit Has Taken a Toll on the City That May Take Years to Correct, Politics Report: Tax for Affordable Housing Could Be Headed to Ballot, VOSD Podcast: New Police Data Shows Less Stops, More Racial Disparity, submit an opinion piece for our editors to review, 110 West A St. Suite 650, San Diego, CA 92101, Proudly powered by Newspack by Automattic. Conservice Utility Management & Billing has an average consumer rating of 2 stars from 98 reviews. Master meters give landlords one bill for water, one bill for sewer, and so on. We went on a vacation and our house was empty for half a month. I feel that this is a way from them to price gauge and make consumers pay. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! << The case status is Other. I live in College Station, and I just received a "2 cycle delay" bill from these guys and I am furious. New cases and investigations, settlement deadlines, and news straight to your inbox. Just so I'd have an idea because I have the exact same problem! I did pay my entire bill so that I would not be evicted but this has definitely put a financial strain on me and my family this month. When i asked my apt management company about this "Vacant service fee". /Resources << << All rights reserved. I went over this with our property manager and this is not the case. We are in Vegas and are dealing with the same issues. CAL20-19314, in the Circuit Court for Prince Georges County, Headen v. Conservice LLC Lawsuitc/o Strategic Claims ServicesP.O. Hundreds/thousands of complaints online can't be wrong. Logging into your account online ( www.utilitiesinfo.com ): You can make payments with either a credit/debit card or by entering your bank account information to make an . I paid the bill still but no higher than $60 just to prove I do pay my bills but the bill kept getting bigger and bigger plus the late fees added. But rather than just "step into the shoes of its clients, " "Conservice takes money from its clients and then pays the bills through single-use, virtual credit cards . >> If youre unsure if you qualify, please read the FAQ section of the Settlement Administrators website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Even if a consumer hired a lawyer and a demand is made for calculations and basis of contested bills, Conservice uniformly, and systematically, refuses to provide the basis of and calculations for the utility bills they present and charge to consumers, the complaint says. In this episode of The ESG Experience, Helee Lev and Ryan Nelson are joined by Jim Massey, Chief Sustainability Officer of Zai Lab, to discuss putting trust into action to tackle big problems, cultivating & institutionalizing organization purpose, creating cultures designed to help teams thrive, and more. When the bill comes up, there should be a black bar at the top of the bill. /F2 67 0 R Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. >> AS IT IS NOT ACCURATE! Conservice Utility Management & Billing - Conservice utilities unduly excessive last billing charges. Read our Newswire Disclaimer. stream But of you moved into an apartment that has issues that was not disclosed. endobj 25 0 obj Top Class Actionss website and social media posts use affiliate links. One of the apartment managers asked if I wanted my meter checked. 3: $157.41 (water/sewer) Seems like a huge CON to me. Of course you can't get anyone on the phone at Conservice. Im a college student who has other issues to worry about other than getting ripped off from a team of con artists who think they are about to get over on me. There is a small convenience fee for this payment method. /Helv 39 0 R Your email address will not be published. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is really kind of calling out for state regulation, said Alison Regan, the rent boards general counsel during an 2021 interview with Voice of San Diego. yes i realize 65$ isnt a lot, but its when something is consistent for so long and then a 20$ jump comes, it doesnt seem right. >> Phone: 619-325-0525. << Well manage your utilities, so you can better manage your properties. I want to do this too! Note that the service was called CUBillsand so was the domainbut it was renamed. Thank you very much! Confirm, our utility cost analysis service, will provide the answers you seek in a detailed report that includes all utility-related costs, usage, and onsite sub-metering equipment - and actions you can take to improve performance and lower . I would avoid these guys at all costs. Filed: September 23, 2022 3:22-cv-01442. /JS (AFNumber_Keystroke\(2, 0, 0, 0, "", true\);) Save my name, email, and website in this browser for the next time I comment. Why is it even necessary? Each claimant will receive the same settlement amount, regardless of the amount they paid in service fees during the class period. How those businesses take care of those complaints is what separates good businesses from the rest. << . It isn't. You could be liable for an increase in the cost if it was imposed by the utility service provider or some other circumstance that was outside the control of your landlord. Count me in. Want to stay in the loop on class actions that matter to you? BBB Business Profiles may not be reproduced for sales or promotional purposes. /Contents 65 0 R endobj (billed for 4300.00 Gal) Total 17 0 obj Absolutely outrageous. You can change these settings at any time. Most buildings constructed before the 1970s are master metered. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] /PDFDocEncoding 37 0 R Its all a scam and they know it. I am also interested in a class action. And I would say Conservice has the right people. Leasing office gave a Lease for $850 per month. They say individual meters work yet "we can't get a read." endobj My water was originally included in lease and was $38, however after switching to this company my water bill is now divided up between the building and it's now $60-81 I'm gone all day at work no washer and have never used my dishwasherI'm a single mom and this is just too much for me, and on top of that the apartments are now going to also be charging a "common area bill" which means they will add an additional bill monthly for all the outdoor lights, pool lights, and parking lot lightswhy is this now our responsibility!?! 19 0 obj They lie about ordering parts that need to fix broken stuff in your new rental with an option to buy. . /BS 12 0 R Stay tuned. I am so in on a class action! I live in a very small studio in Phoenix and I am having the EXACT same problem since this company took over. The complex came out said no leaks. ConService Vista Del Valle Apartments Conservice does nothing. Headen, et al. No Memorandum (with all listing of monthly charges)that's Mandatory ; to be given to Tenants 90 days prior signing a new Lease. The plaintiff in the debt-collection class action lawsuit claims that Conservice acted as a collection agency when sending bills for utilities and service fees without having the collection agency license required by Maryland law. Please download the PDF to view it: Download PDF. . Can talk about it here. This review was chosen algorithmically as the most valued customer feedback. I spoke with a Conservice Rep name Alex. Conservice Utility Management & Billing - Gas and sewer bill! We rely on people like you to support this service. /Contents [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R 34 0 R 35 0 R] document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. >> We expect all commenters to be constructive and civil. These bills are about 310-400% more than the actual bill. I am working on a legal team who will take this class action case, currently in NV. Conservice Utility Management & Billing Complaints Complaints Conservice Utility Management & Billing Billing Services View Business profile Need to file a complaint? the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. For 2 people in the apartment our water bill is $60 a month and that doesn't include the trash, sewer, and common area fees. 29 0 obj I cant believe these people are still in business it is absolutely ridiculous. 5/20/2021 - 6/24/21 Start Read 511.00-5740.00 billed for 52,290.00 gal. /F 4 I ask why is this if they bill 1 month and a half in advance? Leverage our software platform and Utility Expertsto manage your utilities, reducecosts, meet your sustainability goals, and ensure regulatory compliance, so youhave more time to improve your business. complex CB Lofts, managed by Ram Properties are allowing this company to bill this way because it increases their revenue. I like my complex overall, but Conservice is a real drawback. >> Conservice only provides electricity in the state of Texas. The lawsuit looks to cover all current and former tenants of multi-dwelling residential buildings and motorhome parks in California who, within the last four years, were invoiced by Conservice for any utility or property-wide services and requested that the company provide the underlying master-metered or property-wide bill and/or calculations substantiating the charges. The Utah-based company markets itself as one of the nations largest most trusted utility management and billing services.. Conservice has charged me $150. My bills have gone up twenty dollars a month the last several months, and my usage has not changed.

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