tonies uk head office

Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. She is quite clever, for example when Fritzy Fuchs doesn't want to share his tree house at all. Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee As others have said very very poor customer service and I'm now concerned about this products quality overall. BUYER BEWARE they are no longer a working company. Ordered a Tonie for a gift and the delivery tracking replied that it was sent back to the sender. I received no refund and no tonie. Still, after multiple attempt to reach out to support, they have not replied. They removed their phone number from their site and no longer are a working company. Very good customer service. Purchased for my daughter's birthday. Here you will find the right contact person for It didn't work either. They then chose a second one to listen too while having a bottle and settling in bed. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Dear Lynne, we are so sorry that you have not received your refund yet, this is not the usual standard of customer care we provide.We sincerely apologise for the delays and inconvenience caused. Plus use our free tools to find new customers. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. its the ideal entertainment and for years to come I'm sure, its very versatile to age groups. Hoppie Rabbit likes to be ahead of the game when it comes to ideas. It has been the best toy Ive ever bought them. If your children love stories or music then I highly recommend! Its relatively easy to set up and there is videos on YouTube to show you how. tonies SE: Notification and public disclosure of transactions by persons dischar tonies SE standalone financial statements 2022, E-Mail voting rights notifications: [email protected]. Great! We have tried for a week now to get in touch with them to resolve, and help is so slow leading to a very, very disappointed toddler. Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! We decided to take the tonie plunge after seeing our friends child with one. Shoddy excuse from them and says a lot about the company. It's a real shame. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. It goes against our guidelines to offer incentives for reviews. Date of experience: April 09, 2023. Purchased for my granddaughter for Xmas via Amazon. If your children love stories or music then I highly recommend! Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! If you have any questions about the Toniebox, please contact the tonies customer service. Connectivity and the whole setup process is beyond poor. Combining a stylish audio player and collectable figurines, tonies makes listening to stories and songs intuitive, interactive and fun! Hello Maxine,Thank you very much for this lovely review, it's great to hear how much your little ones enjoying their Toniebox Make sure you sign up for our referral program to get FREE Tonies! The product is amazing but customer service is non existent. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Purchased for my daughter's birthday. It has been the best toy Ive ever bought them. WebFrequently asked questions. I emailed to report a non charging toniebox and got a standard set up reply response. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. Very good customer service. They first asked for proof of purchase which I supplied and a photo of the item in question. The Soft Cuddly Friends have a sewn-in audio play chip with a magnet that attaches them to the Toniebox. We have 1 for my big boy and baby girl and they love it. https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-plueschtiere-in-reihe-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-kuscheltiere-und-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-plueschaffe-auf-tonie-box-emo.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/steiff-tiere-mit-roter-tonie-box-emo.jpg, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-und-tonie-box-loewe-esel-affe.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-ente-esel-und-tonie-box.png, https://corporate.steiff.com/assets/global/_1600xAUTO_crop_center-center_75_none/kinder-mit-steiff-tieren-und-tonie-box.png, tonies Soft Cuddly Friends Hoppie Rabbit with EN audio play, tonies Soft Cuddly Friends Lita Lamb with EN audio play, tonies Soft Cuddly Friends Jimmy Teddy Bear with EN audio play. United Kingdom. Hi Baturay, thank you for getting in touch. Webtonies UK & Ireland | 2,346 followers on LinkedIn. Mum had already bought one so returned it as soon as it arrived on 4th March. No response! We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Not acceptable but theyve missed that target anyway. It's as simple as placing a tonie on the Toniebox, and the audio begins to play. They then chose a second one to listen too while having a bottle and settling in bed. WebAmazon.co.uk: Tonies Characters 1-48 of 223 results for "tonies characters" Results Amazon's Choice tonies Audio Character for Toniebox, The Magic Faraway Tree - The Enchanted Wood, Audio Book Story for Children for Use with Toniebox Music Player (Sold Separately) 662 1499 Promotion Available Get it tomorrow, 15 Apr FREE Delivery by tonies Company Presentation Company Presentation November 2022 Download Investor Relations Contact Manuel Bsing +4915157846012 [email protected] At I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a WebTo start a return from Ireland, please contact our tonies Support Team via contact form. Finde Tonie-Hndler in deiner Nhe mit unserer. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! The idea sounds amazing. If I could leave zero stars I would! Webtonies UK. Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. They also asked for proof that amazon referred me to them. Companies can ask for reviews via automatic invitations. tonies employs over 400 people and has been listed on the Frankfurt stock exchange through tonies SE since 2021. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! If you would like to customise your choices, click 'Manage privacy settings'. Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! I bought this for my granddaughter, age 5, and she absolutely loves it. Lita Lamb, Hoppie Rabbit and Jimmy Teddy bear come to life night after night in the rays of moonlight and slide down a magical slide into the land of cuddly friends. At present, the following three Steiff Soft Cuddly Friends are equipped with an audio play for the Toniebox in English. Here you will find the right contact person for every need! Afterwards, it is best to let them air dry. No communication, nothing. People who are reading this can return theirs.. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. Listen, Something weve never seen before. You can change your cookie settings at any time. Discovering a world of imaginative storytelling. It didn't work, reached out to Tonies and they sent us a new box. How do I set up my Toniebox? Elephant with Feathers Design Protective film Suitable for the Toniebox. The Toniebox is designed for little listeners to use independently. Its a shame because I definitely wouldnt order anything direct. Brown Thomas Arnotts Limited: Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. Please do not put them in a tumble dryer or on a radiator. Verification can help ensure real people write reviews about real companies. Due to the upcoming Bank Holidays dispatches will be a bit slower than usual from the 28th of April until the 9th of May. You've rejected analytics cookies. Ive already ordered a second one for my grandson. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. The chip is securely packed and sewn in so that nothing can happen and it is not damaged when you wash the toy in the washing machine. Tonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. I have no issues with routers, phones or computers but this device drives me mad every time. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Find out more about how we are changing the way children listen to audio. Unfortunately our box doesn't work, it doesn't connect to the internet, we have followed every possible step and both work in tech, so it's not user error! I love the fact I can record stories for them to listen to. I would advise against buying as although the product might be good (if it ever works) the company isn't competent enough to deal with anything should it not go smoothly. All new subscribers will get 10% off our online shop in their welcome email. I love the fact I can record stories for them to listen to. Playtime & Action (relaunch) - Favourite Children's Songs, Rapunzel and other fairy tales - Favourite Tales. WebFrequently asked questions. WebMeet Tonies, the new audio system for kids. My son received one for his birthday but due to tags being lost we dont know who bought it him. I contacted the company on several platform to see if could make the exchange. Lazy! Loved by over 3 million fam Code word: Hedgehog. Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! Sign up for our newsletter and be the first to hear about all the latest news and releases. Your browser's Javascript functionality is turned off. This was not relevant to my complaint. Because we know things dont always work out, returns are complimentary. We recommend the Soft Cuddly Friends with audio play and the stories that are played for children from the age of 3 and older. Write a short note about what you liked, what to order, or other helpful advice for visitors. Happy Listening. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. Check out these Best Selling Tonies in stock now! So won't be recomending it further due to your lack of customer service. Chances are you also have a bad tonie so need to return it. You need a tonies Soft Cuddly Friend with audio play and a Toniebox. Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". I just feel the characters are a bit expensive. Please could you contact us at [email protected]?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. My kiddo was so excited but she never even got to try it. We are happy to answer your questions about all relevant capital market topics. Tonies have made a emotional at times stressful bedtime routine much better. It is absolutely appalling service from Tonies and I would not recommend at all, quick to take money for purchases but not interested in resolving faulty items after less than 6 months use!!! We love our Tonie. We bought a Tonies box for our daughter's birthday present. WebAdd to Basket. Get notified when your items are back in stock! My special needs child relies on her toniebox to drift off to sleep. Here you will be directed to the right contact person for partnerships and media requests. Download Foursquare for your smart phone and start exploring the world around you! Find company research, Stories ans characters help them to develop their imagination. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. We bought a Tonies box for our daughter's birthday present. Great concept, kids enjoy them. They both love them and listen to them every night in bed, great gift ideas too. How do I connect the Toniebox Looking for Toniebox setup instructions? I bought this for my granddaughter, age 5, and she absolutely loves it. No. Here are 8 tips for writing great reviews. Opened the box to find it didnt work. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! Shipping worldwide (All orders are shipped from the UK!). With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. Find out how we combat fake reviews. We use some essential cookies to make our services work. The three Soft Cuddly Friends with audio play are available in German and English. Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". The company are just incredible greedy and lazy by putting no effort into this product at all. Verification can help ensure real people write reviews about real companies. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. I was told to sent two tonieboxes back that they could send us a new one. References to confirm are 1728708, 1776131, 1787817. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. WebTonies have made a emotional at times stressful bedtime routine much better. We are all ears for you. Connectivity and the whole setup process is beyond poor. It didn't work, reached out to Tonies and they sent us a new box. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all.

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