axs change delivery address

In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. For UPS, you can track the package and update the address from the tracking page. They will ask you to return the package to the sender. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). And if youre a business owner or high-volume shipper, check out the many benefits of a customized tracking dashboard. The updated address must be within the same country of origin as the original address, and the package must not have left the facility yet in order for the address to be changed. Can I change my shipping address after it's been shipped UPS? My ticket ID is ****. If the package label has been created, you may need to call UPS customer service to update the address.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_2',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_3',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}However, depending on the order and your contract with UPS, you may have the opportunity to intercept the package and forward it to a different address. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Sign in to your account on AXS.com or in the AXS app. AXS was solely the method of delivery in this matter. VIRTUAL (ONLINE) EVENTS. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. I will not be using either Stubhub or AXS ever again. Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. The customer service team should be able to help you update the delivery address. How can I change or correct the delivery address for a FedEx package Ive already shipped? We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. Thank you for contacting AXS. Upon further review I do not see where you were told that your refund was denied. 2023 You can access the help page through the main page and then look for the Chat with a Representative option. When were my tickets mailed out? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Once the package leaves the facility, it will remain en route using the address you initially provided. AXS.com Purchase Agreement BBB Business Profiles generally cover a three-year reporting period. Explain the situation clearly and that the address listed on the package is incorrect or incomplete. Change a Delivery | UPS - United States If you are still unable to view them you would need to uninstall and reinstall the AXS app and then log back in and they should be there. Enter a transfer amount and select a transfer. Please consult the seller fee information found within our Service. Exceeding these limits may result in cancellation of orders without notice. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. I have spent the last six weeks trying to receive just an approximate date. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. *Sometimes, shippers restrict change delivery options based on package contents. How do I update my personal information? - AXS Help Center We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Order #******* *** Expedited by ***MI Expedited Tracking #************************** Coachella Weekend 1 2023 FRI Apr 14 SUN Apr 16, 2023 I never received these. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. 3. After I gave them this information, I havent heard anything back in over a week. After calling several times to have them address my issue, nobody was able to help and they all gave me false hope and incorrect information. On April 6, 2023 (the date of the concert), I received an email from AXS, ****************************** with a re line "Important: Your Tickets for MUSE 4/6/23". . Some shippers restrict the ability to change your delivery. If the address was correct, then the company that shipped the package is responsible, as the company should have verified the correctness of the address and taken steps to ensure the package was delivered to the proper location. See details. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. Click on Transfer to Bank. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Next to the address you want to remove, click the pencil icon . RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Purchases - GeneralYou must supply the required Payment Method and/or other personal information in order to complete your purchase.Upon your payment in full, you shall be entitled to the tickets you have purchased. It is important for businesses to have a process in place to be able to easily handle customer requests for delivery changes as it can be an important part of providing a satisfactory customer service experience. Please be advised that all sales are final no refunds or exchanges as per the AXS purchase agreement. Upon review we do see that your reshipped tickets show delivered on 3/23. An adult must sign for these packages at the time of delivery. com/help. Copyright 1994- However, the ticket price has decreased so much these days and it is impossible to resell my ticket even close to its original price when other fans can get cheaper tickets on AXS website. Sign up now. You can request delivery changes online through your shipping history and the tracking page, WorldShip, UPS CampusShip, or Quantum View. Make sure your friend registers their own wristband. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. I purchased the tickets almost ten months ago for approximately $500. Police may also be able to use surveillance video and witness accounts to identify the perpetrator and prosecute any crime associated with the theft of the package. Click on Delivery Options. If you dont see Delivery Options, the shipper has restricted this option. ***Premium members get two free confirmed 2-hour delivery window requests per year. Price and availability of any ticket, product or service on the Service are subject to change without notice. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. (United Kingdom) You own the money, own the tickets but they restrict your tickets and keep the money. Service Alert Due to Situation in Ukraine. We will notify you by email if this box office collection is required. The responsibility for a package being delivered to the wrong address depends if the address is incorrect or not. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit. If you receive someone elses package, the best course of action would be to contact the sender and explain the situation. Use our FAQ Hub to easily access our most-asked questions about tracking, delivery, account management, billingand much more. Once you're signed in, select Accept Transfer. If you are the sender of the package, you can change the delivery address via your UPS account. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. We make no representations or warranties about the quality of your watching experience or your display. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. SAFETY AND SECURITY. You are solely responsible for making a purchase, based on the information provided on our Service. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. Ticket Delivery - AXS Help Center if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_29',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');The shipper should also be responsible for making sure the package is able to be tracked.

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