westjet standby policy

Passengers flying on Firm fares can make same-day changes that range from $150 to $172.50 per ticket. Passengers can request stand-by at the airport (it cannot be done over the phone) for the same day only (if travelling out of a city with only one daily flight, passengers can stand-by for the next day). Business for travel to or from destinations outside of North America will be subject to a fee of $400 CAD/US (plus tax, per person). Frontier Stand-by may be requested at an airport kiosk or with a United representative at the airport. In these cases, well work with our guests, and ask for volunteers willing to take a later flight in exchange for compensation. $119.00 CAD Seat Sale Fare 07:00 (YYZ) 09:12 (YYC) WS 653 4hr 12min $169.00 CAD Seat Sale Fare 08:45 (YYZ) 10:57 (YYC) WS 663 4hr 12min $239.00 CAD Passengers who miss their flights can travel stand-by, based on seat availability, but it is not guaranteed. Changes outside of 24 hours of booking:Flight changes cannot be made on a Basic fare booked outside of 24-hours of booking. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload order. Basic, Econo, or Member Exclusive fare will be charged a fee of $40 for the first piece of checked baggage and a fee of $60 for the second piece of baggage for baggage checked via online check-in. For international destinations, the following taxes and fees may be added: This policy is not intended to supersede, or conflict with, requirements under applicable passenger protection regulations. All passengers who fly standby or on a same-day confirmed flight change must follow the original ticketed itinerary. Passengers with restricted tickets can make same-day flight changes for a discounted fee. Its also available for passengers who have American Airlines AAdvantage Executive Platinum, Platinum Pro, Platinum, or Gold status or oneworldEmerald, Sapphire, or Ruby status and up to eight companions in the same record. If you have purchased excess valuation which is available at the airport, before departure, for. Basic, Econo, or Member Exclusive fare will be charged a fee of $50 for the first piece of checked baggage and a fee of $70 for the second piece of baggage when checked via an agent at the airport. Applicable taxes are charged on these fees. Passengers flying on Freedom fares can request a ticket refund up to one hour prior to departure. For guests booking an EconoFlex fare may check one (1) bag at no additional charge, subject to overweight and oversize fees. Flexibility matters. These destinations are restricted to a maximum of two (2) pieces of checked baggage per guest in a confirmed seat (with the exception of one (1) golf bag containing golf clubs which may be a third piece). Listing will been completed through myIDTravel. For passengers traveling with Econo, Flex, Plus Lowest and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and Econo, Flex, Plus Lowest and Member Exclusive (travel to or from destinations outside North America) fares booked May 11, 2017 onward have the option to make same-day flight changes for fees that range from $100 to $118 for Econo, Flex, Plus Lowest and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and $150 to $177 for Econo, Flex, Plus Lowest and Member Exclusive (travel to or from destinations outside North America). International flights to the United States: For passengers traveling from Canada to the U.S. in Business Class (flexible) and Economy Latitude can standby free of charge. Passengers must travel stan-by between the same origin and destination cities as the original confirmed seat; however, passengers can travel standby on a connecting or nonstop flight. Learn more about the fare pricing and features for Canada Fees will apply for each piece of baggage and may be combined. Applicable taxes are charged on these fees. If available will be offered an upgrade based off priority. If you need further assistance please contact [emailprotected] with your Airline and employee number. Visit ourairport terminal information pagefor WestJet destinations. In fact, our wide range of charitable initiatives include joint efforts with Free The Children, Make-A-Wish Canada and The David Foster Foundation - and our WestJetters Caring For Our Community program allows our staff to contribute time and effort to the causes they care about. This information is subject to change, so please always double check current policies with your airline or agent before you book. The latter two options are eligible for complimentary same day confirmed flight change and, if no confirmed seats are available, then these ticket holders can request free same-day stand-by. Guests bringing a second piece of checked baggage will be charged a fee of $100 when selecting pre-paid baggage option at time of booking or in advance of 24-hour check-in window and a fee of $110 for the second piece of baggage within 24 hours of departure during check-in, including at the airport. This may include hotel accommodations, charges for communications, ground transfer services or meals other than those served on board an aircraft. Claim restrictions, including time periods within which a guest must file a claim or bring an action against the air carrier. Econo, or Member Exclusive fare will be charged a fee of $50 for the first piece of checked baggage and a fee of $120 for the second piece of baggage when checked via an agent at the airport. Depending on the fare, there may be an additional fee. WestJet will waive the applicable change or cancellation fee, andyou have the option to: For more detail, read ourTravel Terms and Conditions. related services. The following groups are considered same cities for standby and same-day confirmed flight changes: Washington Dulles Airport and Ronald Reagan Washington National Airport,Chicago-OHare International Airport and Milwaukee International Airport, Fort Lauderdale International Airport and West Palm Beach International Airport, Los Angeles International Airport and Orange County/Santa Ana Airport, Madison International Airport and Milwaukee International Airport, LaGuardia Airport, Trenton Airport, and Philadelphia International Airport, Orange County/Santa Ana Airport and San Diego Airport, Orlando International Airport and Tampa International Airportand Orlando International Airport and St. Augustine Airport. All carry-on baggage must be stored in an overhead bin or placed completely under the seat directly in front of each guest. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. To change or cancel your vacation, please contact your travel agent or if you booked directly with WestJet, pleasecontact WestJet Vacations. Budget airliner Allegiant Air, which offers only nonstop flights within the U.S., doesnt fly every day and some of its routes are seasonal; therefore, traditional standby isnt an option. Thank you for your continued trust and patience as this situation evolves day by day. If you cancel your flight within 24 hours of the original booking, the full cost of your flight will be refunded to you in the original form of payment, except in the case of flights that are scheduled to depart within 24 hours of the time of booking (i.e., same-day flights), where the cancellation fee per person will be charged, and a refund will be issued to your Travel bank. With few exceptions, guests denied boarding involuntarily are entitled to compensation. Employee's can check-in no earlier than three hours prior to a flight. Passengers without luggage to be checkedcan check-in for their flights via web check-in, at self-service kiosks at the airport, or with a customer service agent at the airport. WestJet and WestJet Encore accept bags up to 157 cm (62") in combined dimension (length + width + height), and 23 kg (50 lb.). There is a fee that will apply to this change. Our offices are located in Canada, and are open Mon-Fri from 0700-1700 MST, closed on weekends and STAT holidays. Alternative wine spots around the world, In-flight laptop ban: the items, airlines and flights affected, How to use one-way flights to save time and money. Seats at these fares are limited and may not be available on all flights. Basic fare travelling between Canada and Asia will be charged a fee of $80 for the first piece of checked baggage, and a fee of $110 for the second piece of checked baggage within 24 hours of departure during check-in, including at the airport. Unlimited standby travel is available for staff at discounted. If the scheduled flight is the last flight of the day and the ticket counter is closed, passengers must call the Contact Center, and the passenger can fly stand-by or pay the same-day travel change fee to confirm a seat on the first flight the following day. Flying standby? Basic, Econo, or Member Exclusive fare will be charged a fee of $50 for the first piece of checked baggage and a fee of $70 for the second piece of baggage when checked via an agent at the airport. To fly standby, passengers can request to fly standby when checking in online or at the airport. A fee of $70 for the second piece of baggage when checked via an agent at the airport. This option confirms passengers on the flight of their choice and can be requested at the airport or by calling 1-800-JETBLUE (538-2583). 7 tips to prepare yourself for a future trip, In-flight laptop ban: the items, airlines and flights affected. Guest-impacting events like extreme weather, airport closures, anddisease outbreaks unrelated to COVID-19can happen. For bookings made on or before Aug 31, 2022: Additionally, Econo, Premium, Business and Member Exclusive fares for travel to or from all destinations in North America (including Mexico, the Caribbean and Central America) will be subject to a fee of $100 CAD/USD (plus tax, per person per fare component). x 15 in. For passengers traveling with Econo, Flex, Plus Lowest and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and Econo, Flex, Plus Lowest and Member Exclusive (travel to or from destinations outside North America) fares booked May 11, 2017 onward have the option to make same-day flight changes for fees that range from $100 to $118 for Econo, Flex, Plus Lowest and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and $150 to $177 for Econo, Flex, Plus Lowest and Member Exclusive (travel to or from destinations outside North America). Share your own tips and tricks in the comments and start your flight search on Cheapflights.ca. Delta Air Lines Refunds on fully cancelled itineraries will appear on your credit card within 3-5 business days. This option is subject to availability, and not available if youve already checked your bags. For booking made on or after Sept 1, 2022: Econo, Premium, Business and Member Exclusive fares for travel to or from all destinations in North America (including Mexico, the Caribbean and Central America) will be subject to a fee of $100 CAD/USD (plus tax, per person per fare component). To fly stand-by, passengers can request to fly stand-by when checking in online or at the airport. Previous Post: Hawaiian Airlines . Flying on a stand-by ticket can be challenging. Reply May 20, 08, 8:44 pm # 3 B1 Join Date: Apr 2000 Location: Toronto, Ontario, Canada Posts: 3,665 If you simply show up at the gate and ask if you can be rebooked, I found other airlines will simply let you on with a new boarding pass. For guests travelling to and from Latin Caribbean: Guests booking a Basic, Econo or Member Exclusive fare will be charged a fee of $30 for the first piece of checked baggage, and a fee of $50 for the second piece of baggage when selecting pre-paid baggage option at time of booking. Same-day changes and cancellations can be made online, through the Porter Call Centre at 1-888-619-8622, and at the airport. U.S. September 11th Security Fee, U.S. Customs User Fee, U.S. Passengers who are Elite members of EarlyReturns, the airlines frequent flyer program, are eligible tofly stand-byat no additional cost on an earlier or later flight on the same day of travel. All other passengers who want to make same-day flight changes must pay $25 and requests are subject to availability. Please check in at least 90 minutes before flight departure. Change/cancelpolicyforflights booked March 3, 2020 July 5, 2022, Change/cancel policy for Basic fares booked March 3, 2020 - June 21, 2022, Travel Protection Plan for WestJet Vacations booked after August 4, 2020, Flight interruptions and passenger rights. Information on our change and cancel fees are also available to assist you in selecting which fare meets your needs. Changes in routeing are not allowed when standing by. Local governments and other authorities may impose certaindeparture taxesor fees. the flight is from the same origin to the same destination; the flight is on the same calendar day as the original departure; the flight is operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal), you purchased one of the following fares: Econo, EconoFlex, Premium, PremiumFlex, Business, BusinessFlex or Member Exclusive (Economy, Premium or Business); and. All staff can purchase up to 20 per cent of their gross salary in WestJet shares and the company will match these contributions. Fees may apply based on the fare bundle purchased. Credits may be accepted as a form of payment on bookings made through a travel agent. Click "Standby early" on the check-in menu to join the standby list for an earlier flight. If the new fare is less, the difference will be returned as a, For changes or cancellations within 24 hours of travel, standard. Join airline loyalty reward programs and gain status. Once the standby request is in, the airline will keep the original confirmed flight reservation in case there are no seats available on the standby flights. Guests booking an EconoFlex fare may check one (1) bag at no additional charge, subject to overweight and oversize fees. Editors note: Hello, travellers. Passengers flying on Freedom fares can request a ticket refund up to one hour prior to departure. Then, before going through security, passengers should speak to a customer service agent about standing by for an earlier flight. For passengers traveling with Econo, Flex and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and Econo, Flex and Member Exclusive (travel to or from destinations outside North America) fares booked between Jan. 17, 2017 to May 10, 2017 have the option to make same-day flight changes for fees that range from $100 to $118 for Econo, Flex and Member Exclusive (travel to or from all destinations in North America, including Mexico, the Caribbean and Central America) and $150 to $177 for Econo, Flexand Member Exclusive (travel to or from destinations outside North America). WestJet does not offer standby for regular passengers. Change requests must be for the same day, same origin, and same destination, and passengers must not have already checked their baggage. Protect your travel plans when you book vacation packages or land-only bookings to destinations inMexico, the Caribbean, Canada, and the United States. Taxes and fees vary based on the airport you arrive/depart from/to, the airports you connect to, and the country youre travelling to and from, as outlined below. Check in must be completed 60 minutes before scheduled departure times. No. Basic, Econo or Member Exclusive fare will be charged a fee of $40 for the first piece of checked baggage, and a fee of $60 for the second piece of baggage within 24 hours of departure during check-in, including at the airport. If space is available on the next scheduled flight, passengers may elect to pay the same-day travel change fee and fly confirmed on the flight. Business Select passengers flying standby lose the privilege of boarding in the first portion of the A group. Fees are collected on a one-way basis by the airline operating the first flight for each direction of your journey. Hawaiian Airlines Passengers without luggage to be checkedcan check-in for their flights via web check-in, at self-service kiosks at the airport, or with a customer service agent at the airport. Complimentary same-day stand-by on American Airlines is available for passengers with Unrestricted Economy Class (Y fare), Business, or First Class tickets. Stand-by is available one flight prior to confirmed scheduled departure, based on availability, for free; however, its not guaranteed. Seven tips for travelling to cold weather destinations, Cheers from elsewhere! Passengers travelling with Econo and Flex fares booked prior to Jan. 17, 2017 have the option to make same-day flight changes for fees that range from $75 to $88.50 for Econo and $50 to $59 for Flex. Passengers with restricted tickets can make same-day flight changes for a discounted fee. What is the dress code at WestJet Airlines? Mint customers may travel stand-by one flight prior to their confirmed scheduled departure, but the Mint experience will not be guaranteed and will be forfeited if unavailable on the new flight. JetBlue between, from and to points within Canada on the one hand and points outside of Canada on the other hand) may be subject to the provisions of International Treaties such as the Montreal Convention (1999) or the Warsaw Convention and its applicable amendments. Were proud that we do not intentionally oversell our flights we only sell the same number of seats that we have available on an aircraft. When is a same-day change not available? Passengers who miss their flights should cancel their reservations at least 10 minutes prior to the scheduled departure of their flight. Business casual. Basic Economy (N) fares are not eligible for flight changes. WestJet Standby Rules; Category: Airline Content. Only earrings and nose piercing (for some airlines). Spirit Airlines Westjet currently does not oversell flights. Porter Airlines does not offer standby; however, depending on the type of ticket purchased, passengers may be able to change flights for free or for a fee. Reservations can be changed online or over the phone via the Contact Center at 1.877.FLY.VIRGIN (1.877.359.8474). Not only will this bump you up the standby list, but you may also have a great lounge to enjoy while waiting to fly standby. WestJet allows each guest to bring one (1) carry-on item and one (1) personal item. These will be specified at the time of booking. All standby travellers must adhere to a business casual dress code. You will see a list of available flights for standby. Premium for travel to or from Europe destinations will be subject to a fee of $300 CAD/USD (plus tax, per person). Travelers can request to fly standby at the airport ticket counter or gate. NewsForums Log In Sign Up News Plan for a few extra minutes at Check-in. An additional $10 fee will also apply if you check baggage through an agent at the airport effective January 17, 2023. For more information on how we securely process personal information, please see our Privacy Policy. If that flight is fully booked, the passenger may go standby on a rollover status on the succeeding flights. In all cases the items must fit into the sizing devices and may not exceed the applicable measurements outlined below: Carry-on item: Maximum size of 53 cm x 23 cm x 38 cm (21 in. Premium Flex and Business Flex fares are not charged a fee for this service. If you are bumped from a flight your baggage will be pulled. Boarding policy. The stand-by option doesnt guarantee seat availability. Sometimes a travel advisory in a destination will interrupt your travel plans. Standby travellers may be offered an upgrade based on availability and priority. Passengers flying within Canada in Economy Tango, Economy Flex, or Business Class (lowest) can stand-by for free on Rapidair routes (express daily service offering hourly departures between Toronto and Montreal or Ottawa) and on flights between Calgary, Edmontonand Vancouver. If price is any indication the earliest flights may have more space. Passengers who miss their scheduled flight and report to the airport within two hours of the flights scheduled departure can fly stand-by on the next scheduled flight at no additional charge. Additional protections can usually be obtained by purchasing insurance from a private company. Once requested, the airline advises passengers to head to the departure gate early; however, stand-by status wont be known until 30 minutes prior to flight departure. Asked 22 January 2020. Business casual. MileagePlus Premier Gold, Premier Platinum and Premier 1K members may request a complimentary same-day change. SkyTeam Elite and Elite Plus members are ineligible for standby. Guests booking a Basic fare travelling between Canada and Europe will be charged a fee of $60 for the first piece of checked baggage, and a fee of $90 for the second piece of checked baggage when selecting pre-paid baggage option at time of booking or in advance of 24-hour check-in window. Click "Confirm.". Purchases must be accompanied by a receipt and the security bag must not be tampered with or opened before going through security at a transfer airport. Share your own tips and tricks in the comments and start your flight search on Cheapflights.com. Passengers who have luggage to check must check-in with a customer service agent at the airport and request to fly stand-by. Please note, terms and conditions of carriage, baggage allowances, baggage fees and service fees may differ significantly if you're travelling with one of our airline partners. If you have purchased excess valuation which is available at the airport, before departure, fora fee- the maximum liability is $3,000 CAD/USD (which includes the standard 1,131 SDRs). There is an economy plus cabin but it isn't separated in our load info. Youll get a refund according to the guidelines for the original fare bundle. To view baggage allowances and fees of our code-share partners visit ourairline partnerspage. United Airlines Change your travel dates toand/orfromthesame destination. Checked bags cut off 45 minutes to departure. Options for Same-Day Ticket Changes with Delta. Passengers cannot change their itineraries to a city with multiple airports or to a different connecting city. Depending on the destination and ticket class purchased, passengers may be eligible to fly standby on Alaska Airlines. Same-day flight changes must be requested within 24 hours prior to departure of the original flight. You can fly anywhere WestJet/WestJet Encore flies, standby, on an unlimited basis for $0 base fare plus applicable taxes. Iftheres acurrenttravel advisoryforyourdestinationonyour tripdates, you have options. Changes or cancellations more than 24 hours from purchase, will be returned as aTravel Bank credit, valid for 12 months from date of issue. Applicable to new vacation packages and land-only bookings made after September 12, 2021, for travel after September 13, 2021, to destinations in Canada and the United States. Passengers flying on Business Select and Anytime fares can stand-by for travel between the same city pairs on the original date of travel for no change in fare. Wait-listed upgrade requests may be displayed by order of priority in the Flight Status section of the Air Canada App; each passengers name is listed using the first three letters of the family name and the initial of the first name. Unused Wanna Get Away passengers unused funds are forfeited. Regardless of fare purchased, guests bringing a third or fourth piece of checked baggage will be charged a fee of $100 per bag for baggage checked via online check-in and a fee of $110 per bag when checked via an agent at the airport, A fee of $100 will be charged for overweight or oversized baggage on all fares and flights. However, passengers can purchase Trip Flex at the time of booking that allows passengers to change their itineraries once without incurring the $75 change fee each way. Please note that this form isnot intended to ask staff travel related questions. Domestic flights: Passengers flying within Canada in Business Class (flexible), Premium Economy (flexible), or Latitude fares can stand-by free of charge. The browser you are using is not supported. Passengers flying in Economy Latitude on Air Canada Rouge can also stand-by free of charge. Spirit Airlines allows its passengers to travel standby on an earlier flight, on the same day of the scheduled flight, for a $99 fee per person. A fee of $100 will be charged for overweight or oversized baggage on all fares and flights. What are the terms? Important personal effects such as medications, identification, travel documentation and keys should be placed in your personal item in case space is not available on board for your carry-on item and it has to be placed in checked baggage. Passengers can buy a Plans Change Pass for $25 when booking tickets that allows for changes to be made as often as passengers wish (passengers just pay the fare difference). Have you ever flown standby? Request standby as early as possible. Budget airline Allegiant Air, which offers only nonstop flights within the U.S., doesnt fly every day and some of its routes are seasonal; therefore, traditional stand-by isnt an option. Changes and cancellations within 24 hours of booking: Within 24 hours of the original booking time, any changes you make to your booking will only be subject to any difference in fare. Southwest Airlines When booking a Premium or Business fare, guests may check up to two (2) bags at no additional charge, subject to overweight or oversize fees. Please visit catsa.gc.ca for permitted and non-permitted items, or call 1-800-O-Canada for more information. Porter Airlines Passengers can request standby at the airport (it cannot be done over the phone) for the same day only (if traveling out of a city with only one daily flight, passengers can standby on the last flight one-day prior). Passengers flying on Wanna Get Away and Senior fares must upgrade to an Anytime fare in order to fly stand-by. If there's a difference in fares, you won't be charged. If the request is approved, a specific ARC waiver code and instructions will be provided on how to Advertised prices, taxes and fees may fluctuate based on exchange rate. Carriage of guests and goods on domestic flights (i.e. Some of these charges are collected by WestJet at the time of booking; others may be collected by the authority upon arrival or departure at the airport. Information that we are required to collect by any Canadian, U.S. or international government authorities, depending on your boarding location and destination, may include: your full name, date of birth, citizenship, gender, passport number and country of issuance, U.S. Visa number, Resident Alien card number, the means by which you paid for your flight, details as to how it was booked, and any other personal information collected by us as set out in this policy or as required by such government authority. WestJet change and cancel credits are valid for one (1) year after the date of creation and are transferable. If you are traveling with just a, There is only one departure scheduled for that day; or. WestJet | WestJet Rewards - Same day standby - I seem to recall that both AC and WS allowed for same day standby on different flights than originally booked on the YVR-YYC-YEG and YYZ-YUL-YOW triangle. Westjet only provides loads for all seat availability. All rights reserved. You havent checked in your luggage before requesting a same-day change. Virgin America passengers have several standby options. Refunds on partially-flown itineraries will be processed within 30 days of cancellation. Seats can be selected when you book your flight, or at any time up to 24 hours before your flight by using Manage Trips. Virgin America Passengers who have missed their flight may be accommodated for a fee on the next available flight, to the same destination, on the same calendar day if a seat is available (In some cases, the next available flight may be the next day or later, depending on the destination involved). Complimentary (and voluntary) standby is available to Diamond, Platinum and Gold Medallion members (family members and travel companions are not eligible) when there are no confirmed seats in the original ticketed paid cabin available via the same day confirmed flight change on Delta and Delta Connection flights within the U.S., Canada, Puerto Rico and the U.S. Virgin Islands. Passengers must travel standby between the same origin and destination cities as the original confirmed seat; however, passengers can travel standby on a connecting or nonstop flight. Passengers traveling with Econo and Flex fares booked prior to Jan. 17, 2017 have the option to make same-day flight changes for fees that range from $75 to $88.50 for Econo and $50 to $59 for Flex.

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